Privacy policy

MEdical Helpline Privacy Policy

OUR PRIVACY POLICY

Medical Helpline, Inc. (“Medical Helpline”) strives to offer its clients and its clients’ health plan participants the many advantages of Internet technology and to provide an interactive and personalized experience. We may use Personally Identifiable Information such as your name, e-mail address, street address, and telephone number subject to the terms of this privacy policy. We will never sell, barter, or rent your Personally Identifiable Information to any unauthorized third party.

How We Gather Information From Users

How we collect and store information depends on the page you are visiting, the activities in which you elect to participate, and the services provided. For example, you may be asked to provide information when you register for access to certain portions of our website or request certain features, such as newsletters or White Papers. Like most websites, Medical Helpline also collects information automatically and through the use of electronic tools that may be transparent to our visitors. For example, we may log the name of your Internet Service Provider or use cookie technology to recognize you and hold information from your visit. Among other things, the cookie may store your user name and password, sparing you from having to re-enter that information each time you visit, or may control the number of times you encounter a particular advertisement while visiting our website. As we adopt additional technology, we may also gather information through other means. In certain cases, you can choose not to provide us with information, for example by setting your browser to refuse to accept cookies. However, by doing so, you may be unable to access certain portions of the website or may be asked to re-enter your user name and password, and we may not be able to customize the website’s features according to your preferences.

What We Do With The Information We Collect

Like other Web publishers, we collect information to enhance your visit and deliver more individualized content and advertising. We respect your privacy and do not share your information with anyone.

Aggregated Information (information that does not personally identify you) may be used in many ways. For example, we may combine information about your usage patterns with similar information obtained from other users to help enhance our website and services (e.g., to learn which pages are visited most or what features are most attractive). Aggregated Information may occasionally be shared with our advertisers and business partners. Again, this information does not include any Personally Identifiable Information about you or allow anyone to identify you individually.

We may use Personally Identifiable Information collected on our website to communicate with you about your registration and customization preferences, our Terms of Service and privacy policy, services and products offered by Medical Helpline, and other topics we think you might find of interest.

Personally Identifiable Information collected by Medical Helpline may also be used for other purposes, including but not limited to website administration, troubleshooting, processing of e-commerce transactions, administration of sweepstakes and contests, and other communications with you. Certain third parties who provide technical support for the operation of our website (our Web hosting service for example) may access such information. We will use your information only as permitted by law. In addition, from time to time as we continue to develop our business, we may sell, buy, merge, or partner with other companies or businesses. In such transactions, user information may be among the transferred assets. We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure in such cases.

Affiliated Websites, Linked Websites, and Advertisements

Medical Helpline expects its partners, advertisers, and affiliates to respect the privacy of our users. Be aware, however, that third parties, including our partners, advertisers, affiliates, and other content providers accessible through our website may have their own privacy and data collection policies and practices. For example, during your visit to our website, you may link to, or view as part of a frame on a Medical Helpline page, certain content that is actually created or hosted by a third party.

Also, through Medical Helpline, you may be introduced to or be able to access information, websites, features, contests, or sweepstakes offered by other parties. Medical Helpline is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.

While on our website, our advertisers, promotional partners, or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. For example, some of our advertising is served by third parties and may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before. Other features available on our website may offer services operated by third parties and may use cookies or other technology to gather information. Medical Helpline does not control the use of this technology by third parties or the resulting information and is not responsible for any actions or policies of such third parties.

You should also be aware that if you voluntarily disclose Personally Identifiable Information on message boards or in chat areas, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of Medical Helpline and this policy.

Children

Medical Helpline does not knowingly collect or solicit Personally Identifiable Information from or about children under 13 except as permitted by law. If we discover we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe Medical Helpline has any information from or about anyone under 13, please contact us at the address listed below.

Contacting Us

Medical Helpline’s contact information is as follows:

Medical Helpline
22322 Grand Corner Dr., Suite 200
Katy, TX 77494
Telephone: 877-463-3435 or 714-731-5331
Facsimile: 281-204-0865
Email: privacy@medhelpline.com

Changes To This Policy

Medical Helpline reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our website following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

Governing Law

This policy and the use of this website are governed by Texas law. If a dispute arises under this Policy, we agree to first try to resolve it with the help of a mutually agreed-upon mediator in Harris County, Texas. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.

Medical Helpline is controlled, operated, and administered primarily within Texas. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.